Terms, Shipping and Returns

PRE ODER

All pre-order items are produced in limited quantities and will ship according to the timeframe specified in each product description. Please note: Shipment delays do not qualify for refunds. Rest assured, we’ll keep you updated every step of the way. You’ll receive automatic notifications, so no need to check in! If timelines shift unexpectedly, we’ll proactively notify you.

CANCELLATIONS

Orders are not eligible for cancellation.

SHIPPING

Please see product pages for current lead time. Shipping typically takes 2-5 business days, depending on your location. Custom-tailored pieces require an additional 1-2 weeks for final adjustments.

Please check product pages for current lead times.

USA shipping is $15 or free over $200

International shipping is $18 or free over $200.

Customs taxes may apply to international orders and are the responsibility of the buyer.

Track your package using the provided tracking number. 

RETURN

We accept returns of regular-priced items within 7 days of delivery for a refund to your original payment method or for a store credit. If a refund is selected, a $20 USD restock fee will be deducted from your return amount. If a store credit is selected, a gift card will be issued for the full value of your returned items in USD and will not expire. 

Exchanges are subject to availability and evaluated case-by-case. To ensure the best fit, we strongly recommend reviewing our size chart before checkout.

Important: All shipping costs for returns/exchanges are the responsibility of the customer. Returned items must be unworn, unwashed, in original condition, and with tags attached. Custom-tailored pieces are considered final sale.

We reserve the right to reject returns beyond the return period limit, or items which are not in the original condition in which they were received. If this is the case, the package will be simply returned back to the customer and any shipping costs involved will not be covered by us. 

FAULTY PRODUCTS 

If you receive a faulty or incorrect item, contact customer service within 48 hours of delivery. In case of defect or incorrect products, we will offer to amend the situation by one of following: return the product and receive a corresponding product, or keep the product and ask for a relative reduction. 

Please note that defect or incorrect product is not defined by sizing. The colors of items may vary slightly from the product image or in different lighting.

Contact us to initiate your return/exchange